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NHW Coordinators Meeting Godalming 29 June 2017

Alert message sent 09/07/2017 16:46:00

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Hi Everyone

Please see below the minutes of the NHW Coordinators meeting held on 29 June 2017. I have sent these minutes to all coordinators that came to the meeting, and also to those of you that could not make it and sent their appologies. Thanks again for your support and if there is anythinh I can do for you please let me know

Malcolm Taylor 


Waverley Neighbourhood Watch

Godalming NHW Coordinators Meeting Tuesday 29 June 2017 - 19.30  hrs

Baptist Church Meeting Room Queen Street Godalming Surrey

Meeting Minutes

Neighbourhood Watch Coordinators Present

Russ Bowshire             Pepperharrow Road

Tony Nash                   Gasden Copse Witley

Angus Palmer             Summerhouse Close

John Gilbert               Robin Hill Godalming

Julie Wass                   Cornfields Farncombe

Margaret Jones         Phillips Close

Paul Osborne             Hydestile

Malcolm Taylor           Cramhurst Lane Witley



Surrey Police Officers Present


PCSO Daniel Burrell :-  Surrey Police Neighbourhood Team

PCSO Phil Snow :- Surrey Police Neighbourhood Team


In Attendance


Malcolm Taylor                    Multi-Scheme Administrator for NHW in Waverley                                


Anthony Fielding                 NHW Watch Coordinator for Ripley and Police Volunteer in Guildford.

Martin Stilwell                       Multi-Scheme Administrator for NHW Surrey and Woking.


Apologies for Absence


Andy Andrews, Tony Insall, Anthony Lewis, & Janine Bailey




Malcolm Taylor  Opened the meeting and welcomed and warmly thanked everyone that had attended this  meeting. Malcolm then explained how things had now changed regarding the way the Police and NHW are going to have to work together in the future. After much though it was felt that as Waverley is the largest Borough in Surrey, would be best served by establishing four centres within the Borough.


Cranleigh ,Farnham, Godalming & Haslemere, the villages in between and surrounding other areas could be looked after by the nearest or most appropriate “Town” organisation, Hopefully there will be some local volunteers come forward to head up these four centres.


As a result of the Police changes and the closure of the Active Citizens Scheme sadly the NHW membership had reduced significantly and further new member and Watch recruitment was really necessary now to ensure as much of the Borough was adequately covered by NHW . The method being suggested has been successful and working well already in Haslemere, Woking, & Guildford and a similar system has also been very successful in Surrey Heath. The Coordinators in attendance then discussed this proposal and it was the breakdown in communication between the NHW and the Police was the main concern also the slowness in responding to reported incidents to the Police for the last couple of years. At this point Malcolm Taylor invited PCSO Daniel Burrell to address the meeting.  


Local Safer Neighbourhood Police Officer Crime - PCSO Daniel Burrell & PCSO Phil Snow


PCSO Burrell   Firstly Daniel confirmed that fortunately the Crime rate in the local area was relatively low which is good to know.


Having listened to the meeting Daniel Burrell responded by saying that Surrey Police had realised that in implementing the new working arrangements which were placed on them within the new Policing Polices, had changed matters significantly and unfortunately, they had now realised that the Police had distanced themselves too far from NHW and the public.

This really was not what the Police wanted or intended to do and had now realised that the intelligence gathered from NHW and the public at large is vital to them in many cases and wanted to re-establish that line of information again as soon as possible. The huge changes and a large amount of Police re-training meant that some things unfortunately just slipped too much. 


This error of lost contact has now been recognised by the all levels within the Surrey Police Force so now there is to be maximum effort to re-engage with NHW and also with the general public as it is so important to have these important relationships established, live, and flourishing.


Malcolm Taylor mentioned at that time that as a NHW Coordinator he had also seen this separation himself, but since being appointed the MSA for Waverly he had received great support for NHW matters from EVERYONE in Surrey Police.


Tony Fielding Police Volunteer


Tony gave a short description if what tasks and duties he performs as a Police volunteer for Surrey Police at Guildford, compiling the Crime details and other data which hopefully will assist the Police to combat the crime in the area as well as let NHW Coordinators have up to date information about criminal and antisocial matters in the area. Currently Tony has also been supplying the Waverley details so that these can be circulated to NHW Coordinators in the Waverley Area.  As of this week we have PC Jim Lavery at Godalming compiling this data for Waverley. Jim is on lighter duties currently due to a health reason, but we still are looking for our own volunteers 3 would be the ideal number to share the responsibilities.


Tony also explained that we can assist our watch members by asking the members to make some efforts to safeguard their homes, sheds, vehicles cycles and other valuables with special markings, photos, etc. The fear of Cyber Crime is widely held by most of us and we could assist more vulnerable members of the community to maybe to be more skeptical and take more care on the Internet and not to be caught out.

Cyber Crime is growing at an incredible rate everywhere and no amount of policing can arrest all of us out of this problem we must try to be as secure as possible.


At This Point PCSO Daniel Burrell & PCSO Phil Snow had to leave the meeting and return to their normal Police duties   A warm thanks to you both for your vital information and assistance.



Martin Stilwell Surrey MSA & Woking Borough MSA .


Martin Spoke about the Community Engagement strategy for Waverley Borough. An important part of this strategy is the use of “In the Know” which is an electronic form of communication with the public and Neighbourhood Watch coordinators to disseminate current and relevant information to the community and hopefully encourage feedback which will help and support us.

Several Coordinators expressed the lack of quick response from the Police using the 101 phone system and how this effects the reaction from the general public and Watch members. The other criticism was that only receiving historical Crime reports was helpful but some Coordinators asked for as much information as was available on crimes in their area and the wider surrounding areas as the criminals did not respect boundary’s and could switch their criminal intentions to other parts of Surrey.

Following this pattern of discussion, Martin discussed additional ways of interacting with Watch Members and members of the public and stated that one area in the Woking Borough was running a test using Facebook This had already brought many new members within range to the local NH Watches.

A New Social Media site was also discussed TRIGVE,  Martin said that the Police have researched this site and it looks promising. A large NHW Watch (100 +) in the Godalming area is already using this as a communication tool very successfully and more tests will take place soon to see if it is suitable for Waverley.


Malcolm Taylor suggested that when the Godalming Watch Coordinator he met recently that already uses Trigve successfully for NHW activity through his large group returns from his holiday, Malcolm will try to arrange a meeting ASAP with this Coordinator and Martin plus the Chair of Surrey NHW so that we can fully investigate this way of fast communication between NHW members and Coordinators.

N.B Since the meeting Martin has set up a test group to use Trigve


Malcolm Taylor

After a lively session of discussion mostly about communication and progress I believe that everyone at the meeting could see ALL the attendees were committed and wanted to develop and extend NHW in Godalming and the surrounding areas. I will of course do my best to help and if anyone wants to know anything of if I can help don’t hesitate to contact me. I will no doubt have some meetings with the Police in the coming weeks following all the meetings in Waverley Borough, I will of course keep you fully posted regarding the future etc

Malcolm Taylor then thanked everyone for attending and hope they had found the meeting useful. Also thanked the Deacon of the Baptist Church for the use of the hall


The meeting closed at 9.20 pm


Malcolm Taylor

Waverley NHW MSA

Mobile 07885 722501

Message sent by
Malcolm Taylor (NHWN, coordinator, Waverley Borough, Milford/Witley Surrey)

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