Tue 01 December 2020

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Be aware of Courier Fraud

Alert message sent 24/09/2020 11:45:00

Information sent on behalf of Bedfordshire Police


We are raising awareness of Courier Fraud, following a recent case where a Bedfordshire resident lost a considerable sum of money to such a scam.

Courier Fraud is when criminals call people impersonating banks, or the police, in order to convince them to hand over their cash, bank cards, or high value items, to a courier that’s been sent to their home.

Recent reporting to Action Fraud has highlighted that an increasingly popular tactic is for criminals to instruct the unsuspecting victim to purchase high value items such as gold coins or gold bullion.

In the last three months, Action Fraud has received 13 reports relating to this particular type of scam, with losses totalling almost £419,000.

What you need to do:
  • Your bank or the police will never call you to ask you to verify your personal details or PIN by phone, or offer to pick up your card by courier. Hang up, wait a few minutes and call your bank on a number you know to be genuine, such as the one on the back of your card.
  • Your bank or the police will not contact you out of the blue to participate in an investigation in which you need to withdraw money from your bank or to purchase high value goods, such as gold bullion.
  • Your bank will never send a courier to your home to collect your card, PIN, or other valuables, therefore any requests to do so are a scam.
If you do receive a call like this, please report it immediately to Action Fraud on 0300 123 2040, or via its online reporting centre.

Please do also share this advice with any older relatives or friends who may not be so comfortable using social media, or email.

Thank you.
Message sent by
Louise Ross (Police, Communications Officer, Bedfordshire)

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